FAQS
Frequently Asked Questions
What types of glassware do you supply to the restaurant industry?
We supply a wide variety of glassware including wine glasses, champagne flutes, water glasses, martini glasses, beer glasses, and more.
How do I place an order?
You can place an order by visiting our website and adding the desired products to your cart. You will then be prompted to provide payment and shipping information.
What is your minimum order quantity?
Our minimum order quantity is 12 pieces per item.
Can I customize my order with my restaurant's logo?
Yes, we offer customization services for orders over 100 pieces. Please contact our customer service team for more information.
How long will it take for my order to arrive?
Delivery times vary depending on your location and the size of your order. Typically, orders are delivered within 5-7 business days. More information can be found on our shipping and deliveries page.
What is your return policy?
If you are not satisfied with your order, please contact our customer service team within 7 days of receiving your order to request a return. Returns are accepted for unused and undamaged items, and customers are responsible for return shipping fees.
Do you offer wholesale pricing?
Yes, we offer wholesale pricing for orders over 50 pieces. Please contact our customer service team for more information.
Can I track my order?
Yes, once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on our website or on the carrier's website.
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept PayPal and bank transfers.